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Gold Programme


Name of Programme About the programme Name of Training Provider Website address Contact person
VUCA Essentials VUCA is an acronym used to describe the Volatility, Uncertainty, Complexity and Ambiguity of general conditions and situations. These words aptly define the world that we live in and the state of our current world of work.

The VUCA Essentials Qualification equips delegates with the essential skills needed to thrive in the VUCA world of work.

Leaders (of self and others) must be able to collaborate, communicate and solve problems – skills developed mainly through social and emotional learning. Combined with traditional skills, this social and emotional proficiency will equip individuals to succeed in the evolving digital economy.

The qualification combines theoretical knowledge and practical workplace learning, both of which must be completed successfully to attain competence.
The LLC Academy llcacademy.co.za Eileen Thornhill
Leading in a VUCA World This leadership development qualification aims to equip leaders with the skills they need to lead in a VUCA world.

Today …

Rapid, constant, and disruptive change is the norm, and what succeeded in the past is no longer a guide to what will succeed in the future. Twenty-first-century managers simply don’t (and can’t!) have all the right answers.

To cope with this new reality, companies are moving away from traditional command-and-control practices and toward something very different: a model in which managers give support and guidance rather than instructions, and employees learn how to adapt to constantly changing environments in ways that unleash fresh energy, innovation, and commitment.

The role of the manager, in short, is becoming that of a coach. More and more companies are investing in training their leaders as coaches. Coaching has become integral to the fabric of a learning culture – a skill that all managers need to develop and deploy. An effective manager-as-coach asks questions instead of providing answers, supports employees instead of judging them and facilitates their development instead of dictating what has to be done. A manager-as-coach is able to ask questions that spark insights in the other person. It is about unlocking your people’s potential to maximise their own performance. The manager-as-coaches has mastered two parts of the leadership process—imparting knowledge and helping others discover it themselves—and they can artfully do both in different situations.

The qualification combines theoretical knowledge and practical workplace learning, both of which must be completed successfully to attain competence.
The LLC Academy llcacademy.co.za Eileen Thornhill
The Creative Brain The world is seeing more disruption than ever before! There is an urgent need for organisations to change and adapt; quickly and often. Add to this an unexpected event such as the COVID-19 induced worldwide recession of 2020 – 2021. If companies do not reinvent themselves and the way they do business, they may not survive!

The heavy processes associated with traditional change management are no longer helpful. In an ever changing world, organisations are fundamentally rethinking their product and service offerings, reinventing their supply chains, looking at large scale organisational restructuring and digital transformation.

Employees must acquire practical skills that will enable them to innovate at work. In the new world, each one of us is an entrepreneur that must be able to apply a lateral lens to the innovation challenges presented to us on a daily basis. We need to learn how to apply innovative thinking to desired business outcomes.

When you look at your business through the eyes of your customer, what do you see? This is what a design thinking approach to business is all about - creating ideas to address customers’ unique needs and desires. The world is viewed through a human-centric lens.

We must go beyond thinking about the product or service itself and ask what the human need is behind what is being offered. This deeper level of thinking is central to entrepreneurs and businesses that want to generate bold and innovative ideas. A business is successful if it adequately serves people by providing a solution to their needs.

Fundamental changes in the way we do business, consumer behaviour, supply chains and routes to market are knocking companies off balance. Companies need to adopt agile ways of working and innovate in order to out-manoeuvre uncertainty. They need to address current disruptions and to repurpose and reshape the way they operate.

The Design Thinking approach is an iterative process that helps us to understand our target market, challenges our own assumptions and redefines challenges and helps us find alternative strategies and solutions, that might not be instantly apparent with our initial level of understanding. It is a solution-based approach to solving problems, a way of thinking and working as well as a collection of hands-on methods
The LLC Academy llcacademy.co.za Eileen Thornhill